Contact Us
Got a question about a review, spotted something on todayinecuador.com that looks out of date, or want to suggest a sweepstakes casino we haven't covered yet? This page explains how to get in touch, what we can actually help with, and what belongs elsewhere.
What We Can Help With
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes casinos and social casinos — platforms like the ones featured on this site that use Gold Coins for casual play and Sweepstakes Coins for optional prize entries. We're happy to hear from readers on topics such as:
- Corrections — if a welcome offer, eligible-state list, or redemption detail we've published looks outdated or wrong
- Suggestions for sweepstakes or social casinos to research for future coverage
- General feedback on how we present comparisons, ratings, or the site itself
- Questions about how our review process works or how we reach our editorial ratings
What We Can't Help With
We don't operate any of the sweepstakes casinos listed on this site, so we can't access accounts, process redemptions, verify identity documents, or resolve billing disputes. If your question involves any of the following, you'll need to contact the operator directly through the support channels listed on their own platform:
- Account login issues, password resets, or account closure requests
- Redemption status, payout timing, or identity verification (KYC) for a specific site
- Terms attached to a welcome offer, such as the Gold Coin package size or Sweepstakes Coin bonus tied to a promotion like the ones shown above from Spinblitz, Lone Star, or MegaBonanza
- Disputes over gameplay outcomes or coin balances
Each operator publishes its own support contact, eligibility rules, and redemption terms — those take precedence over anything summarized here, since offers and state availability can change without notice.
A Note on What This Site Is (and Isn't)
We're a comparison and review resource, not a casino, and not a sweepstakes operator. No purchase is necessary to participate in the promotions run by the sites we cover, and we don't process any purchases, redemptions, or winnings ourselves. If you're weighing up whether a particular platform is right for you, our reviews of top-rated sites break down welcome offers, coin structures, and redemption speed side by side — that's usually a faster answer than writing in.
If your question is about gambling habits, spending limits, or where to find support tools, our Responsible Gambling page has resources worth reading before you reach out to us.
Before You Write In
A few quick checks can save you time:
- Check the operator's own help center or terms and conditions first — most redemption thresholds, verification steps, and eligible-state lists are published there and updated more frequently than any third-party summary
- Review our Terms and Conditions and About Us pages if your question is about how we operate, how we're funded, or how our ratings are compiled
- Have specifics ready — the operator name, the date you noticed an issue, and a screenshot if it's a display error on our site — so we can look into it properly
How We Handle Commercial Relationships
Sweepstakes Casinos may earn a commission when readers sign up with a sweepstakes casino through links on this site. That relationship doesn't buy placement or a better editorial rating — operators are ranked on the same criteria regardless of any commercial arrangement. If you're contacting us with a concern about bias in a review, we take that seriously and will look at the specific claim you're raising.
Response Times
We aim to read and respond to messages in the order they arrive, though volume varies. We can't guarantee same-day replies, and messages requiring us to research a correction may take longer than a simple feedback note. We don't offer phone support, and we won't ask for sensitive account details, passwords, or identity documents — never send those to us, since we have no ability to use them and no way to action anything on an operator's platform.